Installed Zotero Word add-in not showing up in the Word menu (Mac)

AbomAnette

I have installed the Word add-in in Zotero (version 6.0.37), which Zotero confirms in Zotero -> Settings -> Word Processors. Also, Word (version 16.83) confirms that Zotero.dotm is currently loaded as an add-in in Word when I am going to Tools -> Templates and Add-ins in Word. Still, no Zotero citation-buttons show up in the menu when I reopen the Word program. I have also tried reinstalling Zotero, and clicked the option "Reinstall Microsoft Word Add-in" within Zotero, but without any success of actually seeing the Zotero citation-buttons in the Word menu.

Does anybody have an advice to what I can try next?

adomasven

You should try resetting your Normal.dotm template. See https://answers.microsoft.com/en-us/msoffice/forum/all/reset-microsoft-word-365-normal-template-on-mac/9d1fc3e0-2b07-4c88-8edc-88b4155c4e3c

AbomAnette

Thank you so much! Your advice solved the problem.