Bug with new citations

gustavovitorette

Report ID: 2063340099

Hi! I've been using Zotero with no problems so far, but right now a weird bug happened in my document. I'm using it on Google Docs.

I used the Zotero Conector to add a citation, so far so good. But afterwards, if I try to add a different citation anywhere else, it's still linked to that first one. The first one shows up in the bar before I type anything, if I add something it gets added to the original place, if I remove it, it gets removed from there as well.

I've tried:

-restarting my pc
-refreshing Zotero
-reinstalling Zotero Connector
-refreshing Zotero after the first citation and before the second one

Thank you in advance!

dstillman

Same answer as https://forums.zotero.org/discussion/comment/458764/#Comment_458764 — but since yours is the second report of this, it's possible there's some new bug here. If it continues, we'll want the same thing we ask for there.

dstillman

Also, can you reproduce this in a new, empty document? What are the exact steps?

Does it happen after disabling all other browser extensions and reloading Google Docs?

gustavovitorette

I just created a new document and the bug doesn't happen, it works normally. But I just tried and it still happens with my original document. I tried disabling all other extensions and closing google chrome, but the bug persists

dstillman

For the existing document, see the last step on Troubleshooting Errors in Word Processor Documents.

gustavovitorette

I tried following those steps but it didn't work. I made a copy of the document, the bug is still there. If I delete any part of the text, the bug will change to be the last citation that was added, even if it was a citation that was previously working perfectly.
I tried again to create a new document on a different account, and it works just fine with no bugs whatsoever.

dstillman

This is a likely workaround until we have a fix available:

https://forums.zotero.org/discussion/comment/458854/#Comment_458854