Plugin for Mac Word 2004 yields Run-time error 5
I just upgraded to the latest Firefox, the latest Zotero and the latest Zotero plugin for Word 2004 for Mac. In trying to install the plugin it kept asking me to "select the Word Script Menu Items folder"--but there is no such folder. Unsure what to do, I tried choosing MS Office|Startup|Word but now when I try to use the Zotero plugin I get:
"Run-time error '5' Invalid procedure call or argument."
Can anyone help? I really depend on Zotero and need to get this plugin working again. Thanks!
"Run-time error '5' Invalid procedure call or argument."
Can anyone help? I really depend on Zotero and need to get this plugin working again. Thanks!
What full path do you mean by "MS Office|Startup|Word"? The Word 2004 template file (Zotero.dot) should normally be installed into /Applications/Microsoft Office 2004/Office/Startup/Word. Remove all Zotero files from those directories, restart Word to make sure the Zotero toolbar is gone completely, and reinstall the plugin using Reinstall Word Components.
Zotero.dot is installed in /applications/microsoft office 2004/office/startup/word. Also there is a folder called Zotero with several other files.
By the way, this is an English language system and I have never had Word 2008 installed, although I may soon.
Do you get this in a new document, or only an existing one? If the latter, see Debugging Broken Documents.
So far I am having the problem in new documents. I do not have the nerve to open up my book manuscript (finished, only working on revisions right now) and mess with it. I don't believe I have any other documents with Zotero footnotes; if you want to send me one I can give you an email address, or perhaps there is one associated with this account and you can access that.
Again, thanks very much for your help.
http://forums.zotero.org/discussion/11094/word-plugin-cant-communicate-with-zotero/#Comment_55576
Zotero is a great product on which I am now dependent and it would be great to get this going again as I work to finish my book. Many thanks to the support staff for any help.
ls -la ~/.zoteroIntegrationPipe
Let us know what the output is.
ls: /Users/Dan/.zoteroIntegrationPipe: No such file or directory
PS--Is there any way to have the Zotero forums send email when one of my participated discussions has a new posting?
Thanks for any help.
The zotero.dot file correctly installs in /Applications/Microsoft Office 2004/Office/Startup/Word
I followed the step indicated in support for plugin trouble. When I erase it and install it again it keeps asking "select the Word Script Menu Items folder". I also I got this Zotero folder that you say is for Word2008
If i clik on the zotero.dot file (when located in /Applications/Microsoft Office 2004/Office/Startup/Word) it asks me if i accept the macros, then a blank word document appears WITH the zotero toolbar but innoperative and disapears as soon as I open another document.
Is there a problem with the macro or something? I don't get it i spent severall hours trying to install the plugin everywhere it's possible but it still not work...
As a graduate student i am also now really dependent on Zotero and i can't work without this tool. I don't have the possibility to switch for word 2008.
Does Zotero.dot appear in Tools->Templates and Add-ins? (The troubleshooting page incorrectly said this was only for Word for Windows, but it's for Word 2004 as well.)
Did you follow the instructions for instructions for non-English users?
Finally, is /Applications/Microsoft Office 2004/Office/Startup/Word (it's the same name in french version of office) the correct location for zotero.dot?
If the toolbar buttons then don't actually doing anything, that's a separate issue. I'm not clear on what you've done so far, but just to make sure you're using the right version, delete the Zotero.dot file from the startup directory, restart Word to make sure all traces are gone, and then close Word and do Reinstall Word Components.
In any case, if you have further problems then start a new thread, since you took over scribbler's thread with a mostly unrelated issue.
But then I opened my book manuscript (a 95,000 .docx file) and attempted to add an endnote there. All seemed to go well at first until Word embarked on some kind of frenzied activity I might best describe as a conversion experience. The messages it flashed at me went by so fast they were practically subliminal, but I could make out the words "Word is converting", with some kind of progress bar underneath. This went on quite awhile, and when I finally decided to close Word I got an error message.
Is this file just too big for Zotero? Might it be corrupt somehow? Is anybody else having such troubles? I would really like to get this straightened out, so thanks in advance for any help.
Unfortunately, whole swaths of citations are now missing! The footnote is there in the text but it leads to nothing in the endnotes, and there is no tooltip either when I pass the cursor over the number. So those are gone, whether in draft or print view. I'm pretty sure i can reconstruct them but now I'm worried about all the footnotes, rather like the test-taker who skips one answer and gets them all out of sequence. I would urge caution on any users upgrading with a major work in progress. Zotero has issued a similar warning but I reached the point where I had little choice. I will post again after a bit to update on my experiences, for those in a similar spot. Believe me, this is a headache you don't need.