Upgrade StorageIOS: "Unable to Display Document "
I have been using Zotero on my Ubuntu computer and iPad. However, I have a problem with one PDF file on the iPad, which is ok on my laptop. When I try to open it, it says:
"The file you’re trying to access is either not a PDF file or might be corrupted."
I have created a debug log: D120333579
The files are synced via a WebDAV provider.
I would very much appreciate feedback. I really appreciate any help you can provide.
"The file you’re trying to access is either not a PDF file or might be corrupted."
I have created a debug log: D120333579
The files are synced via a WebDAV provider.
I would very much appreciate feedback. I really appreciate any help you can provide.
If you tap and hold on the item, select Remove Download, and then try to open it again, do you still get that message?If so, you can try deleting WJKWVHK2.prop and WJKWVHK2.zip on your WebDAV server and, on your desktop, doing Reset File Sync History (and nothing else!) from the Sync → Reset pane of the settings. That will force the file to be reuploaded, in case it somehow got corrupted.If it still doesn't work, send WJKWVHK2.zip to support@zotero.org with a link to this thread and we can take a look.