Upgrade StorageSync Error: "Item 22225 not yet loaded" - Cannot find item in .rdf export
Dear Zotero Forum Members,
I have been struggling with a synchronization issue for two months, and I would greatly appreciate your help. Whenever I attempt to sync my Zotero data, I receive the error message "Item 22225 not yet loaded".
Following the official documentation's recommendation, I have tried searching for "rdf:about="#item_22225" in the exported .rdf file, but I couldn't find any entry with the number 22225. This has left me feeling puzzled and frustrated.
I have tried the following solutions to no avail:
1. Restarting Zotero and my computer
2. Reinstalling the latest version of Zotero
3. Restoring my Zotero database from a backup
I am using Zotero version 6.0.35 on Windows 11. My Zotero database contains approximately 725 references.
I sincerely request any of you who have encountered a similar issue and found a solution to kindly share your guidance. I am eager to restore the normal synchronization of my Zotero data.
Thank you very much for your time and assistance!
Best regards
https://s3.amazonaws.com/zotero.org/images/forums/u6232093/qf1nc2437glezlbuthb8.png
I have been struggling with a synchronization issue for two months, and I would greatly appreciate your help. Whenever I attempt to sync my Zotero data, I receive the error message "Item 22225 not yet loaded".
Following the official documentation's recommendation, I have tried searching for "rdf:about="#item_22225" in the exported .rdf file, but I couldn't find any entry with the number 22225. This has left me feeling puzzled and frustrated.
I have tried the following solutions to no avail:
1. Restarting Zotero and my computer
2. Reinstalling the latest version of Zotero
3. Restoring my Zotero database from a backup
I am using Zotero version 6.0.35 on Windows 11. My Zotero database contains approximately 725 references.
I sincerely request any of you who have encountered a similar issue and found a solution to kindly share your guidance. I am eager to restore the normal synchronization of my Zotero data.
Thank you very much for your time and assistance!
Best regards
https://s3.amazonaws.com/zotero.org/images/forums/u6232093/qf1nc2437glezlbuthb8.png
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dstillman Zotero TeamSorry we missed this at the time. If you're still seeing this, can you provide a Debug ID for Zotero startup through getting this error, using the "Restart with Logging Enabled…" option?