Upgrade StorageZotero (6.0.35, Mac) crashes when opening snapshot
ReportID: 1141302928
When I open a snapshot, the snapshot opens in my browser (Safari) but Zotero (Mac, 6.0.35) crashes. I have tried it with different snapshots, created on different days. It happens with all of them.
(Question: was the report ID helpful -- I did not see any crash-related notes in there...)
Steps to reproduce:
1. Open Zotero
2. Open item with snapshot
3. Double-click on snapshot
Here are the first 100 lines of the Console Error Report:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: zotero [1697]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.35 (6.0.35)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2024-03-06 11:28:05.3980 +0100
OS Version: macOS 14.3.1 (23D60)
Report Version: 12
Anonymous UUID: 4B9A9B5C-00D9-2C71-2CE2-39C1F0F4E746
Sleep/Wake UUID: 2C636E71-235B-4638-B1A5-D108245978F3
Time Awake Since Boot: 2200 seconds
Time Since Wake: 2188 seconds
System Integrity Protection: enabled
Notes:
PC register does not match crashing frame (0x0 vs 0x7FF819CA6BE7)
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000003080b0ff8
Exception Codes: 0x0000000000000002, 0x00000003080b0ff8
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1697]
VM Region Info: 0x3080b0ff8 is in 0x3048ad000-0x3080b1000; bytes after start: 58736632 bytes before end: 7
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
unused __TEXT 202553000-202555000 [ 8K] r--/r-- SM=NUL ...ed lib __TEXT
GAP OF 0x102358000 BYTES
---> Stack Guard 3048ad000-3080b1000 [ 56.0M] ---/rwx SM=NUL
Stack 3080b1000-3088ad000 [ 8176K] rw-/rwx SM=SHM
Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF819CA6BE7)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_pthread.dylib 0x7ff819ca6be7 ___chkstk_darwin + 55
1 CoreFoundation 0x7ff819d0fb37 __chkstk_darwin + 23
2 CoreFoundation 0x7ff819e5fa6d _CFStringCreateWithFormatAndArgumentsReturningMetadata + 169
3 CoreFoundation 0x7ff819d355ee _CFStringCreateWithFormatAndArgumentsAux2 + 28
4 Foundation 0x7ff81ac31c41 -[NSPlaceholderString initWithFormat:locale:arguments:] + 188
5 Foundation 0x7ff81ac3f13b +[NSString stringWithFormat:] + 153
6 Foundation 0x7ff81acc3ef6 NSStringFromRect + 81
7 AppKit 0x7ff81d343501 -[NSWindow _setFrameCommon:display:fromServer:] + 135
8 XUL 0x1137c4026 0x1117a9000 + 33665062
9 ??? 0x6c707369643a ???
[additional output removed — D.S.]
When I open a snapshot, the snapshot opens in my browser (Safari) but Zotero (Mac, 6.0.35) crashes. I have tried it with different snapshots, created on different days. It happens with all of them.
(Question: was the report ID helpful -- I did not see any crash-related notes in there...)
Steps to reproduce:
1. Open Zotero
2. Open item with snapshot
3. Double-click on snapshot
Here are the first 100 lines of the Console Error Report:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: zotero [1697]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.35 (6.0.35)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2024-03-06 11:28:05.3980 +0100
OS Version: macOS 14.3.1 (23D60)
Report Version: 12
Anonymous UUID: 4B9A9B5C-00D9-2C71-2CE2-39C1F0F4E746
Sleep/Wake UUID: 2C636E71-235B-4638-B1A5-D108245978F3
Time Awake Since Boot: 2200 seconds
Time Since Wake: 2188 seconds
System Integrity Protection: enabled
Notes:
PC register does not match crashing frame (0x0 vs 0x7FF819CA6BE7)
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000003080b0ff8
Exception Codes: 0x0000000000000002, 0x00000003080b0ff8
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1697]
VM Region Info: 0x3080b0ff8 is in 0x3048ad000-0x3080b1000; bytes after start: 58736632 bytes before end: 7
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
unused __TEXT 202553000-202555000 [ 8K] r--/r-- SM=NUL ...ed lib __TEXT
GAP OF 0x102358000 BYTES
---> Stack Guard 3048ad000-3080b1000 [ 56.0M] ---/rwx SM=NUL
Stack 3080b1000-3088ad000 [ 8176K] rw-/rwx SM=SHM
Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF819CA6BE7)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_pthread.dylib 0x7ff819ca6be7 ___chkstk_darwin + 55
1 CoreFoundation 0x7ff819d0fb37 __chkstk_darwin + 23
2 CoreFoundation 0x7ff819e5fa6d _CFStringCreateWithFormatAndArgumentsReturningMetadata + 169
3 CoreFoundation 0x7ff819d355ee _CFStringCreateWithFormatAndArgumentsAux2 + 28
4 Foundation 0x7ff81ac31c41 -[NSPlaceholderString initWithFormat:locale:arguments:] + 188
5 Foundation 0x7ff81ac3f13b +[NSString stringWithFormat:] + 153
6 Foundation 0x7ff81acc3ef6 NSStringFromRect + 81
7 AppKit 0x7ff81d343501 -[NSWindow _setFrameCommon:display:fromServer:] + 135
8 XUL 0x1137c4026 0x1117a9000 + 33665062
9 ??? 0x6c707369643a ???
[additional output removed — D.S.]
2) Does it happen if you disable all plugins?
1) Yes. I tried the same with only one monitor: no crash. With a second monitor: crash.
2) With a second monitor attached, I disabled all plugins, and it did not crash.
3) I have enabled plugins one by one, and Zotero Tag 0.3.0 seems to be the culprit: https://github.com/windingwind/zotero-actions-tags#readme
To be sure that it is not the interaction of several plugins, I checked the following, always with two monitors:
- Zotero crashes when all plugins are enabled (including Zotero Tag)
- Zotero crashes when *only* Zotero Tag is enabled (and all others are disabled).
- Zotero does *not* crash when Zotero Tag is *dis*-abled but all other plugins are enabled