Upgrade StorageZotero not working in Google Docs
Report ID: D43697868
When trying to add citation in an existing or a new, empty document it opens an error pop up redirecting to "Troubleshooting Errors in Word Processor Documents" page.
And when I try to modify citations in an existing document it appears another pop up :
"500: Google Docs request failed.
{
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}"
I usually copy pasted and edit the citations into the same document, and I already received messages that they're unlinked, but I used to easily solve it.
Recently I start to use the Google Docs Offline extension in Microsoft Edge, but normally I use Google Docs in Firefox.
I already disabled any other browser extensions and reload Google Docs in Firefox, restarted both Firefox and Zotero, and checked that I'm using the latest version of Zotero.
When trying to add citation in an existing or a new, empty document it opens an error pop up redirecting to "Troubleshooting Errors in Word Processor Documents" page.
And when I try to modify citations in an existing document it appears another pop up :
"500: Google Docs request failed.
{
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}"
I usually copy pasted and edit the citations into the same document, and I already received messages that they're unlinked, but I used to easily solve it.
Recently I start to use the Google Docs Offline extension in Microsoft Edge, but normally I use Google Docs in Firefox.
I already disabled any other browser extensions and reload Google Docs in Firefox, restarted both Firefox and Zotero, and checked that I'm using the latest version of Zotero.
https://forums.zotero.org/discussion/comment/456713/#Comment_456713