Zotero is not saving pdf pages but instead the digital library search result page

Hi

My Zotero Chrome plugin has stopped saving any papers PDFs. When I search a research paper, and open its pdf, it says "An error occurred saving with ACM Digital Library. Attempting to save using DOI instead ". On the other hand, it works fine with the webpage showing the article result.

Best Regards
Deepika
  • edited February 26, 2024
    We always need an example URL for problems with saving.

    In general, you should save from the article page, and you'll get metadata and the PDF. On some sites, we may be able to recognize the site and item from the PDF URL and try to use the site-specific translator, but it doesn't always work. That's likely what's happening here, so we'll either need to update the ACM translator to fix that or block the translator from running on the PDF URLs.
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