[Zotero 7 Beta] ScienceDirect cannot recognize Institutional Access through the CAPTCHA page

mjthoraval

I am trying to download the PDF file from this paper:
https://www.sciencedirect.com/science/article/pii/S0006349523002679

I have access from another university, that I have activated in Firefox.
But when I try to import through the connector, I need to go through the Zotero browser. In there it does not recognise that I have that additional Institutional Access.
I have tried to add the Institutional Access in the Zotero browser, and tried again, but it seems that it does not remember it the next time I try. It therefore does not let me download the PDF file.
Is there any way to remember it in the Zotero browser?

https://s3.amazonaws.com/zotero.org/images/forums/u265723/pqi66gbugzkba3zvg0dk.png

dstillman

I'm not sure what you mean by "the Zotero browser"?

mjthoraval

The Zotero window where this appears:
https://s3.amazonaws.com/zotero.org/images/forums/u265723/a6ad18m9chbdrc3jgh10.png

It is the bottom window in the first post where it cannot recognize that I have access to the PDF file.

mjthoraval

If I remove cookies and site data in Firefox for sciencedirect.com, I get:
https://s3.amazonaws.com/zotero.org/images/forums/u265723/p93eri5ce81ey2k8l204.png
So I do not have access from my university.

Then I can use access from another institution, through the link "Access through another institution" with SeamlessAccess:
https://s3.amazonaws.com/zotero.org/images/forums/u265723/jbmt5sm4rqup9ro7om61.png

Then I can have access to the PDF file, with still the same link in the browser:
https://www.sciencedirect.com/science/article/pii/S0006349523002679
https://s3.amazonaws.com/zotero.org/images/forums/u265723/eshqz4mv5gg3typ9ddtq.png

But after doing the "Verify you are human" step in the Zotero window, instead of downloading the PDF file, it goes to this page:
https://s3.amazonaws.com/zotero.org/images/forums/u265723/5r2sigt1mrnsob7f7j0c.png

After closing it, the PDF import fails:
https://s3.amazonaws.com/zotero.org/images/forums/u265723/jki3hwojgc9a15ma8fzm.png

wanghongtao

I met the same problem. Zotero ask me to verify I am a human again and again, although I login via zotero, it won't download pdf, and next time zotero will ask me if I am a human, than I login again, it still can't download pdf. I have to download pdf manually, than add it to zotero as attachment.

dstillman

We're working on changing how Zotero downloads attachments to better handle situations where the file is accessible in the browser but won't download to the Zotero app.