'error connecting server. please check your internet connection' while I'm connected to the internet
Hi,
My Zotero account gives the following message: 'error connecting server. please check your internet connection'. This while I am connected to the internet. Can you please help me with this? I have attached a screenshot of the error message. See top right in the screenshot the error message.
Regards
https://s3.amazonaws.com/zotero.org/images/forums/u13648888/sa73mn8n2no0vwkrt0tf.png
My Zotero account gives the following message: 'error connecting server. please check your internet connection'. This while I am connected to the internet. Can you please help me with this? I have attached a screenshot of the error message. See top right in the screenshot the error message.
Regards
https://s3.amazonaws.com/zotero.org/images/forums/u13648888/sa73mn8n2no0vwkrt0tf.png
-
dstillmanSee Connection Error, linked from that popup.
-
ameryljuliaansI looked at the link indeed, but I don't understand what I need to do with the proxy systems. I looked it up on my laptop and everything related to proxy is turned of.
-
dstillmanI'm afraid all the information we can provide is on that page. If you're having trouble, ask your IT department if you have one. This would be a problem with network configuration.