Unable to read a document in Zotero PDF

Hello ! I'm trying to load this PDF into Zotero and I'm unable to read it in Zotero PDF (however it works with my classic PDF reader, so I suspect policy issue but I didn't find the right one)

From this article : https://dl.acm.org/doi/10.1145/3611039


https://s3.amazonaws.com/zotero.org/images/forums/u13332111/esmga0kfju4lh53el6q7.png

Thanks for help !
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