Zotero crashes when using word plugin

JBlem
About two month ago, after updating my MacBook to the newest OS and updating Zotero, the Zotero word-plugin started malfunctioning. At first, I got an error message displaying a message "word could not communicate with Zotero" (I am paraphrasing, I can't remember the exact message). I tried all kinds of troubleshooting solutions - like reinstalling Zotero, reinstalling the plugin, etc - but the problem persisted. I worked around the problem by manually copying the references in Zotero, which works ok but is obviously inferior to having direct word integration.

Then, a couple of weeks ago, I think after restarting my laptop (I didn't install any new updates so far as I remember) and trying the plugin again, a new kind of reference search bar popped up. Instead of the classic red-border search bar, I now got a mini zotero window in which I can browse through my library and select and customize references. This is all very exciting, but when I then click 'ok' to insert te reference, Zotero just crashes and there is no reference in my document.

Can someone help me with this problem? The specifications of my devices and software are the following:

MacBook Pro 16GBb on MacOS Sonoma 14.3.1 (23D60)
Using Zotero 6.0.22m4 with the Juris-M add-on (for legal references)

Posting the full crash report in the comments
  • dstillman
    edited February 14, 2024
    You're not using Zotero — you're using Jurism, which is a different piece of software. We can only help with Zotero here. (Jurism won't currently work on Sonoma, though, because the developer hasn't yet applied our compatibility fixes from last September.)

    The mini Zotero window is the "classic" citation dialog. You would've had to have turned that on in the Cite pane of the settings.
  • JBlem
    edited February 14, 2024
    Oh, ok, then I'll delete everything and see what happens when I only use Zotero. Thanks for the very quick response

    [Jurism crash log removed — D.S.]
  • JBlem
    Just as an update, I deleted JurisM and started using only Zotero and the problems disappeared! I also discovered Zotero is just as capable as JurisM for legal sources, so no need for another program anymore.
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