Error with quoting some items

Dear community:

I´ve been several failures when I quote some items from the zotero´s toolbar. In the word document appears something like that:

ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"F2QsZ6tN","properties":{"formattedCitation":"(Aalbers, 2016)","plainCitation":"(author, 2016)","noteIndex":0},"citationItems":[{"id":764,"uris":[""],"itemData":{"id":764,"type":"chapter","abstract":"

Why happens that? Is there any way to solve it?

Many thanks!

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