Error message - ideas how to fix?

ashley.howle · February 7, 2024

I keep getting this message on certain citations I'm trying to save: "An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information." I have the latest updated version of Zotero, and I don't see any other issues. I've saved other citations without problem, but this comes up about 25% of the time. Any ideas?

adomasven · February 7, 2024

You have to see the Getting Help page, follow the troubleshooting steps there and if they don't help provide the information that we ask for there.