Zotero Chrome Extension Errors

taylorjancetic

I am having several issues over the past few weeks with Zotero and the google chrome extension.
I have not been able to link the in text citations properly. Initially when I create the link its fine but once I refresh the page or come back to it the next day, I get the 'unlink from Zotero' popup dashboard on the right in my google doc. When I try to relink the Zotero loading bar pops up but never makes any progress.

These are all the errors the Zotero Advance Settings panel has given me just today:


[JavaScript Error: "Error
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/connector.js:301:49" {file: "[object Object]"}]

[JavaScript Error: "Error
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/connector.js:301:49" {file: "[object Object]"}]

[JavaScript Error: "Error: Non-fatal Google Docs Error: An error occurred while updating fields. ["OeLuXr"]
at Object.handleResponseErrors (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:183:20)
at Object.run (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:154:25)"]

[JavaScript Error: "Error: Selected field null not returned from Docs backend
at Zotero.GoogleDocs.ClientAppsScript.cursorInField (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/clientAppsScript.js:420:9)
at async Zotero.GoogleDocs.ClientAppsScript.call (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/clientAppsScript.js:59:13)" {file: "[object Object]"}]

[JavaScript Error: "Error: Selected field null not returned from Docs backend
at Zotero.GoogleDocs.ClientAppsScript.cursorInField (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/clientAppsScript.js:420:9)
at async Object.execCommand (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/googleDocs.js:94:5)" {file: "[object Object]"}]

[JavaScript Error: "Error: 500: Google Docs request failed.

{
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}

at Object.run (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:137:11)" {file: "[object Object]"}]

[JavaScript Error: "Error: 500: Google Docs request failed.

{
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}

at Object.run (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:137:11)" {file: "[object Object]"}]

[JavaScript Error: "Error: 500: Google Docs request failed.

{
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}

at Object.run (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:137:11)" {file: "[object Object]"}]

[JavaScript Error: "Error: 500: Google Docs request failed.

{
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}

at Object.run (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:137:11)" {file: "[object Object]"}]

adomasven

Don't post the error log directly into the forums, just submit a Report ID in the future.

It seems like you ran into some Google server issues with the 500 errors. It's likely this will be fixed on Google's side by this point. If you still encounter this, try to remember what you did and what happened that caused it and post another comment on this thread.