Upgrade Storageadd/edit bibliography crash
Hello,
I am writing my master's thesis and I am encountering a big issue with Word/Zotero.
When i clic on the Add/Edit Bibliography button on my Word document, it crashes every time. I tried on a new blanc document but the problem is the same.
The add citation works just fine, only the add bibliographe makes my word crashes and it says "encountering integration errors with Zotero".
I reinstalled Word and reinstalled Zotero. I also deleted and reinstalled zotero.dotm from Word Startup folder but the problem is still there.
I am using Word version 16.81 and Zotero version 6.0.30.
Can anyone help me, please?
Thank You so much !
I am writing my master's thesis and I am encountering a big issue with Word/Zotero.
When i clic on the Add/Edit Bibliography button on my Word document, it crashes every time. I tried on a new blanc document but the problem is the same.
The add citation works just fine, only the add bibliographe makes my word crashes and it says "encountering integration errors with Zotero".
I reinstalled Word and reinstalled Zotero. I also deleted and reinstalled zotero.dotm from Word Startup folder but the problem is still there.
I am using Word version 16.81 and Zotero version 6.0.30.
Can anyone help me, please?
Thank You so much !
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adomasvenWhat version of macOS are you running? Have you tried updating and restarting your machine? What citation style are you using? Are you saying this occurs in a new document as well with just a single citation? Could you produce a Debug ID from Zotero for an operation that causes a crash in Word?