Zotero PDF reader doesn't show the highlights made in other PDF software

When I make annotations on my Boox ereader with the Neo Reader software on that tablet. The highlights and annotations I made, don't show up in Zotero once I import that PDF into Zotero.


The PDF file I have highlighted has the following behavior:
- No annotations show up in Zotero reader.
- All annotations show up in other PDF readers, like Foxit, Fire Fox, Chrome, Adobe and the PDF Reader on my ereader.

With annotations I mean highlights, underline and remarks.

I could maybe sent a small portion of a PDF with this behavior? But I don't know how. Share a link to that file? What is a good place to do that?
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