I cannot cite bibliography from Word or from Google Drive

I get a message that my document is blocked because Zotero blocked it because there were two users editing at the same time, and I can no longer unlock it. In addition, some appointments have been disconnected.
  • What's exact message that you're receiving?

    If you're talking about the message from the Google Docs plugin that says another user is editing the document, you should be able to override that. And that message doesn't exist in Word at all, so I'm not sure what you're referring to there.
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