This App Can't Run On Your PC- Windows 11
Hi, I have Windows 11, version 23H2. I am saving webpages from Ancestry.com using my Zotero Chrome extension. The problem is I save things and I can open them several times. Then it stops working and gives me the message, This app can't run on your PC. To find a version for your PC, check with the software publisher. Any way to fix this?
When I try to report it as an error I get this message.
"No errors have been logged since Zotero started.
version => 6.0.30, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 6.0.30, extensions => Zotero LibreOffice Integration (6.0.4.SA.6.0.30, extension), Zotero Word for Windows Integration (6.0.3.SA.6.0.30, extension)"
I can right click on the item, select view online, and open it when this problem occurs. But just clicking on the item causes the issue. I opened the program and all the links worked, but know some are displaying that message. I can open a few. I thought I fixed it earlier by deleting and redownloading them again. They worked for a few times and then the app won't work message appeared. Anything else you need please tell me.
This sounds like a problem with whatever program is set to open HTML pages on your system. The message is from Windows and isn't referring to Zotero.