[ios] logged into the webdav server via https authentication, different result in different network

I have configured the SSL certificate, the domain and the corresponding https authentication.

Regardless of my network, I can log in my webdav server from desktop zotero using https authentication. But on the ios version of zotero, response are different.

To put it simply, my WebDAV server sits under a router, which is open to campus network via port mapping. My domain resolves to the IP address of my router under the campus network so that I can either connect over my router's WLAN, or over the campus network's WLAN.

When I use the desktop version of zotero, I can freely switch between the two networks to log in my WebDAV server without having to change any settings.

However, when I use the ipad version of zotero, I can only log in my WebDAV server while connected to my router; But when I connect through campus WLAN, I get the identity error ( "The WebDAV server did not accept the username and password you entered.") And the status code is 401. l don't understand what was changed.

My server is Synology WevDAV Server 2.4.5-20131
My Debug ID is D952830238
My ios version of my ipad is 17.1.2
  • edited January 14, 2024
    That message means what it says — that's a 401 Unauthorized error from the server (realm "SYNO_WebDAV Storage"). We can't help with your network or WebDAV server configuration, obviously, so I'm afraid you'll need to debug this yourself.
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