Cannot integrate Word with Zotero

Hi

The Zotero toolbar in Word disappeared overnight, so I had to download the add-in again. I've now reinstated the toolbar (the new version - 1.0a3), but I can't add any references. I just get the message "An error occurred communicating with Zotero. Please open Firefox and try again." I get this message even when Firefox is open. Does anyone have a fix for this?

Thanks
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