Word could not communicate with Zotero. Please ensure that Zotero is open and try again.

Lumittxi
Hello, when I open the Word, I can't use Zotero to cite, and it just shows "Word could not communicate with Zotero. Please ensure that Zotero is open and try again...." And in my Zotero's Plugins, I can't find the " Zotero word for windows integration", how can I solve this problem?
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