upgrade storage fails

ulmtheunwashed

I want to upgrade from the free account to 2Gb. I complete the process and get a green tick that payment has gone through. But then a message that it has failed. Any ideas?

Olena_N

У меня такая же ситуация - не знаю, что делать
https://s3.amazonaws.com/zotero.org/images/forums/u13683031/xw88tujcakfn2ay6gr9g.png