New Item and Add Items buttons not working on vers. 6.0.30 (Mac)

N.MacLeod · November 17, 2023

Mysteriously my New Item and Add Items buttons are frozen, which means I can't add references to my Zotero database. Have already tried restarting the computer and reloading the software. Is this a compatibility issue with MacOS Sonoma 14.1?

dstillman · November 17, 2023

I’d guess that either a plugin is interfering or you’re in a non-editable view (trash, group library, etc.)

N.MacLeod · March 10, 2025

Am having trouble getting DOI searches to work from China. I'm using a VPN so I don't have any trouble accessing western web sites, but the DOI search in Zotero isn't working for me here. I use the DOI search routinely when I'm in the UK and it works fine there. Has anyone else experienced this problem? Does anyone know of a work-around (other than entering the reference manually).

adamsmith · March 10, 2025

Following the DOI to the publisher and importing using the browser connector should work?

No idea why doi searches wouldn't work -- could be a VPN configuration issue. If you post a debug ID for a failed attempt, ideally with a doi you know works in the UK, devs might be able to say more