Add By Identifier - Failed

Jedelta

When trying to add a book using the ISBN. (typed in or scan barcode). A "Failed" message shows after a few seconds. There isn't any other information about the error.
Is this a known issue?
Thanks,
Jim

PS: All other possibilities, such as internet connection, app and device restart, have been checked or tried.

adamsmith

That's using the iOS app or where? And what ISBN did you try? Not all will work

Jedelta

It is on iOS 17.1. I tried two different books/ISBNs One of them is: 9781500227098

adamsmith

Right, so Zotero imports ISBNs from library catalogs: there's no central metadata registry as there is for DOIs. This is the ISBN of a self-published book: those almost never work on import, because few, if any libraries stock such books.

Jedelta

Thanks, I did not know about that knock-on effect of self-publishing. I experimented with another book by the publisher, New World Library, and it imported ok.
We can call this a CKI (Chair to Keyboard Interface) error, on my part.

Thanks for the help,
Jim