cannot sync on iOS Debug ID D17542834

cahlers
I'd appreciate help troubleshooting this issue. I have successfully synced on iOS in the past. Kind regards, Chris
  • dstillman
    edited October 12, 2023
    [INFO] Zotero(+0000209): HTTP OPTIONS https://app.koofr.net/dav/koofr/zotero/ failed with 429. [(99)
    Too many login retries
    You're getting a 429 Too Many Requests error from your WebDAV provider. It's not from us.
  • cahlers
    edited October 13, 2023
    Thank you. Which password do I need to enter in the WebDAV section of the iOS Zotero settings? When I attempt to verify the Webdav server, I get an error message stating “The WebDAV server did not accept the username and password you entered.”
  • dstillman
    Your WebDAV password
  • cahlers
    Hi, that’s the password I’m using that results in the error message quoted in my prior message. I’ll try a few other things, thank you for your time. Chris
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