EBSCO Discovery Layer (Chrome Connector, at least) fails to download certain PDF texts

troy.kozee

Connector version 5.0.114. Desktop version 6.0.27. Chrome version 117.0.5938.132

Debug ID: D1990456481

Problem URL: https://research.ebsco.com/c/wrhdbd/details/hzncflb4on?limiters=FT:Y,DT1:2000-11-15/2001-12-31&q=bush+inauguration&db=aph,cph,8gh,hxh,lfh,ulh,nfh,pwh,sch,t6o,tth,voh,e862xna,e870sww,e865sww,e869sww

Notes: It appears that this occurs when the reference has "Online Full Text" as the only download option for the article, though I haven't tested thoroughly. These articles don't always fail, however, as this works just fine

https://research.ebsco.com/c/wrhdbd/details/lzxecvqeo5?limiters=FT:Y,DT1:2000-11-15/2001-12-31&q=bush+inauguration&db=aph,cph,8gh,hxh,lfh,ulh,nfh,pwh,sch,t6o,tth,voh,e862xna,e870sww,e865sww,e869sww

It's also worth mentioning that these articles are being accessed through the infohio.org portal.

Suggestion: Perhaps populating references' URL field (like the original EBSCO Host plugin) would mitigate these issues when they come up.

Edit: words are hard :(

troy.kozee

Bumping this to note that the problem still exists. Here's a new Explora link for which Zotero fails to download the PDF.

https://research.ebsco.com/c/wrhdbd/search/details/5k3kgfdizn?limiters=FT:Y&q=trump+inauguration&db=aph,cph,8gh,hxh,lfh,ulh,nfh,pwh,sch,t6o,tth,voh,e862xna,e870sww,e865sww,e869sww

I'm not expecting an ETA on a fix or anything.... just keeping the bug alive :)