No Add-in in Microsoft 365 Word
Good Afternoon,
After exhaustively searching the topic, I am still not having any luck making the add-in icon appear in my Microsoft 365 version of Word.
To date, I have tried:
1. Walking through each step of the "Zotero toolbar doesn't appear" instructions.
- I can see that the plug-in is enabled and I have tried re-installing it multiple times with a "success" indication from Zotero each time.
2. Manual installation of the Zotero.dotm file.
- I can see that the Zotero.dotm file is in my STARTUP directory. It is recognized by Word in the add-ins section as a template.
- I can see the Macros from Zotero under the Developer -> Macros tab.
- I have verified and re-added the STARTUP directory to my trusted locations.
- Zotero.m is "checked" in the Templates and Add-ins section
- I have renamed my Normal.dotm file to Normal.dotm.bak to generate a new normal template.
Additional Details:
- I am on an educational institution computer with Admin rights.
- I am running Microsoft 365 Word from the desktop.
Any additional suggestions you might have would be more than appreciated. Thank you for your time and support.
After exhaustively searching the topic, I am still not having any luck making the add-in icon appear in my Microsoft 365 version of Word.
To date, I have tried:
1. Walking through each step of the "Zotero toolbar doesn't appear" instructions.
- I can see that the plug-in is enabled and I have tried re-installing it multiple times with a "success" indication from Zotero each time.
2. Manual installation of the Zotero.dotm file.
- I can see that the Zotero.dotm file is in my STARTUP directory. It is recognized by Word in the add-ins section as a template.
- I can see the Macros from Zotero under the Developer -> Macros tab.
- I have verified and re-added the STARTUP directory to my trusted locations.
- Zotero.m is "checked" in the Templates and Add-ins section
- I have renamed my Normal.dotm file to Normal.dotm.bak to generate a new normal template.
Additional Details:
- I am on an educational institution computer with Admin rights.
- I am running Microsoft 365 Word from the desktop.
Any additional suggestions you might have would be more than appreciated. Thank you for your time and support.
Beyond that, either the tab itself is hidden (e.g., I believe there's an overflow menu accessible via some arrows if you have too many ribbon tabs or your window is too narrow) or there's some institutional policy blocking the add-in from running despite showing as loaded in Templates and Add-ins.
Thank you very much for the response. I've tried the things under the "If Zotero.dotm is present and ticked in the Templates and Add-ins window" section and have looked for a hidden tab with no luck. Looks like I may be one of the unfortunate ones with the institutional problem. My current workaround is to create a custom tab and run the macros from there. Not ideal, but it's getting the job done for now.
I appreciate the response and if you think of anything else in the future, your insight is much appreciated.
Thanks again.