iPad Zotero not syncing pdfs


Debug ID: D1353810596

The files in two collections on my Zotero are not syncing pdfs. I see the names of the files and the links, but the pdfs are not attached. I followed all the steps from https://www.zotero.org/support/kb/changes_not_syncing; the online library has the files with pdfs. I received no sync errors.

I would be grateful for any help!
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