Sync error: report ID: 286191897

vogeltje
When trying to sync (zot 2b7.6) on WinXP I get the following message:
"0x80004005 (NS_ERROR_FAILURE) [nsIFile.remove]"

WebDAV: Mydrive.ch with https.

I only get it on this computer at university, at home everything sync perfectly!
  • vogeltje
    Upgraded to 2.0RC1, still same error message!
    Report ID: 652646430
  • dstillman
    Can you provide a Debug ID for a sync attempt that produces this error?
  • vogeltje
    Done:
    Debug ID is D1444751757

    Thank you in advance!
  • dstillman
    We've never been able to reproduce this problem, but it may have something to do with having the Zotero data directory on a network share. Can you try temporarily copying your data directory to the local hard drive and pointing Zotero there?
  • vogeltje
    My Firefox Portable is on a network drive. Never had any problems with that. Copy-pasted the zotero folder to local hard drive (temporarily), pointed zotero to this folder and tried syncing again: worked! So I guess zotero sync on this network drive is a no-go? That would be a pity...
  • dstillman
    Some people manage to pull off running Zotero over a network, but it depends entirely on the specific environment. In particular, different network shares have different locking behavior, which can affect Zotero in a number of ways. It's unlikely that this is something we could fix, though it might help (others, at least) to provide specifics on the type of share in use.
  • vogeltje
    Ok, this is weird (but in a good way). After the successful sync, I copied the local zotero folder back to the network drive (and deleted the local folder). Made sure that zotero used the firefox profile again. Synced again: worked fine. Added a reference + pdf for testing purposes. Synced again: worked! After that, another sync (nothing was added), worked flawlessly. Added Debug output of the last sync for evaluation purposes.

    Thanks for the help!
  • dstillman
    You wouldn't reproduce the problem that way. It would occur when you modified an existing attachment on another machine, such that the local one had to be deleted and replaced.
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