Upgrade StorageZotero Desktop does not get synced with Zotero.org - 414430398
Hi, I am a George Mason University Student. I have a problem, I am not able to sync both my desktop application and zotero online although I have the same account on both the systems providing unlimited storage. Below is the error report I got, Can you help me with this.. ?
[JavaScript Error: "HTTP POST https://api.zotero.org/groups/5163396/items failed with status code 504:
[…]
[JavaScript Error: "Could not sync My Library -- too many retries" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 200}]
[additional output removed — D.S.]
version => 6.0.27, platform => MacIntel, oscpu => Intel Mac OS X 10.16, locale => en-US, appName => Zotero, appVersion => 6.0.27, extensions => Zotero LibreOffice Integration (6.0.4.SA.6.0.27, extension), Zotero Word for Mac Integration (6.0.7.SA.6.0.27, extension)
[JavaScript Error: "HTTP POST https://api.zotero.org/groups/5163396/items failed with status code 504:
<html>
<head><title>504 Gateway Time-out</title></head>
<body>
<center><h1>504 Gateway Time-out</h1></center>
</body>
</html>
"][…]
[JavaScript Error: "Could not sync My Library -- too many retries" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 200}]
[additional output removed — D.S.]
version => 6.0.27, platform => MacIntel, oscpu => Intel Mac OS X 10.16, locale => en-US, appName => Zotero, appVersion => 6.0.27, extensions => Zotero LibreOffice Integration (6.0.4.SA.6.0.27, extension), Zotero Word for Mac Integration (6.0.7.SA.6.0.27, extension)
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dstillmanAre you still getting this? If so, can you provide a Debug ID (different from a Report ID) for a sync attempt that fails?