Word document se cierra cuando interatuo con Zotero

LorenaMagranerPardo · September 5, 2023

He instalado Zotero correctamente, y me aparece en word la pestaña de zotero y los iconos. Cuando voy a pulsar sobre los iconos, word se cierra automaticamente. Como puedo solucionarlo? Gracias!

dstillman · September 6, 2023

What OS, OS version, and Word version?

LorenaMagranerPardo · September 6, 2023

I have Ventura 13.5.1 macOS, and the last version of word

pgcudahy · September 6, 2023

I've had the same issue since I upgraded to zotero 6.0.27 this morning, with word 16.76.1 and macos 13.5.1. I tried upgrading to zotero 7 beta but no change

dstillman · September 16, 2023

Just to update this thread, this was caused by CrowdStrike anti-virus software and has since been fixed:

https://forums.zotero.org/discussion/comment/443522/#Comment_443522