Error trying to add Zotero to Word ribbon

  • tomlinl22
    Hello,

    I recently purchased a new laptop and am getting an error when i try to add Zotero word ribbon. It says something about the Microsoft security.
    I have tried trouble shooting and cant get it to work. ive reverted back to my old laptop for now to complete report writing.
    Is anyone able to assist?

    kind regards,
    Louise
  • dstillman
    (Please start new threads for new issues. I've moved this to a new thread.)

    What's the exact error you're getting?

    We also need a Report ID.
  • tomlinl22
    Hi,
    I tried again and maybe ive done something because the error doesnt appear anymore, but i cannot. get zotero to open automatically when i open word now.

    I have to find the program installer under C:\Program Files (x86)\Zotero\extensions\zoteroWinWordIntegration@zotero.org\install to get it to open every time i open a document. How do i get it to keep the extension?

    kind regards,
    Louise3
  • dstillman
    See Zotero Toolbar Doesn't Appear, and if you're still having trouble let us know exactly what you tried, in your own words, and what happened at each step.
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