fail to symchronize when Zotero in conjuction with Nutstore Web DAV (Report ID:1497164565)

edited August 17, 2023
Report ID:1497164565

After I finished setting up the synchronization between Zotero and Nutstore Web DAV, I had no problems with the synchronization at first. And I have synchronized 200MB of files in Nutstore. But just yesterday, I got an error while synchronizing and the content of the files is no longer synchronized to Nutstore. whenever I click on the synchronize button of zotero, it will spin around and nothing happens and no files are synchronized to Nutstore.

The error report is as follows:
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[JavaScript Error: "XML Parsing Error: no root element found
Location: https://1518484920@qq.com:****@dav.jianguoyun.com/dav/zotero/
Line Number 1, Column 1:" {file: "https://1518484920@qq.com:****@dav.jianguoyun.com/dav/zotero/" line: 1}]

[JavaScript Error: "Passing a URI to Zotero.File.getContentsAsync() is deprecated -- use Zotero.HTTP.request() instead"]

[JavaScript Error: "XML Parsing Error: prefix not bound to a namespace
Location: jar:file:///C:/Users/zry/AppData/Roaming/Zotero/Zotero/Profiles/1qznclk0.default/extensions/zoterostyle@polygon.org.xpi!/chrome/content/preferences.xhtml
Line Number 6, Column 5:" {file: "jar:file:///C:/Users/zry/AppData/Roaming/Zotero/Zotero/Profiles/1qznclk0.default/extensions/zoterostyle@polygon.org.xpi!/chrome/content/preferences.xhtml" line: 6 column: 5 source: " Functions"}]
  • edited August 17, 2023
    Disable your third-party plugins. If you're still having trouble after that, provide a Debug ID (different from a Report ID) for Zotero startup through a sync attempt, using the "Restart with Logging Enabled…" option.
  • Thanks for your solution,I have tackled this problem by disabling third-party plugins and refreshing the WebDAV configuration of Zotero.
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