Cannot save items anymore
Hello,
I have ponctual issues with saving items on Zotero. I feel sometimes it has some bad days during which no savings can be done. Though, nothing is different in what I do, same browser, same kind of items to save (I've tested a great variety), same Zotero bibliography.
This message appears when I try to save items :
An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information.
Sometimes, I don't see the message popping, so I think the item has been saved as usual. 5H research and some good findings gone this way this morning. Need help.
I tried shutting down Zotero, the web pages, my computer, nothing seems to be the charm.
Got any ideas ? I imagine that this is a recurrent problem... Sorry if a question of the sort has already been answered.
Thanks in advance for the help, I'd really apreciate it.
I have ponctual issues with saving items on Zotero. I feel sometimes it has some bad days during which no savings can be done. Though, nothing is different in what I do, same browser, same kind of items to save (I've tested a great variety), same Zotero bibliography.
This message appears when I try to save items :
An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information.
Sometimes, I don't see the message popping, so I think the item has been saved as usual. 5H research and some good findings gone this way this morning. Need help.
I tried shutting down Zotero, the web pages, my computer, nothing seems to be the charm.
Got any ideas ? I imagine that this is a recurrent problem... Sorry if a question of the sort has already been answered.
Thanks in advance for the help, I'd really apreciate it.
See Troubleshooting Problems Saving to Zotero.
Now it's working again (lunch break seems to have eased us both).
Next time, I will definitely try on one of the steps of the link (It helped narrowing the possible origin of the problem already).
Thanks again,
Best wishes