Zotero not locating files with linked attachment base on OneDrive

2 weeks ago I attempted to move my zotero library to my OneDrive as I ran out of Zotero space. Now when I try to access certain papers from my PC I get the following error. I think these papers were ones found on my laptop.
"
The attached file could not be found at the following path:

C:\Users\Reilly\Zotero\storage\TPKHSEJP\Beal et al_2020_Robust estimation of bacterial cell count from optical density.pdf

It may have been moved or deleted outside of Zotero, or, if the file was added on another computer, it may not yet have been synced to zotero.org.
"
I get the same error when I access a paper on my laptop which I know I saved from my PC.

Should I follow the steps at https://www.zotero.org/support/kb/files_not_syncing

or should I try other things such as removing my linked attachment base first?

Ideally I would like to be able to access the same annotated papers from all devices and have them saved on my onedrive...
  • edited August 10, 2023
    I'm afraid we can't help you with linked files — as we say in the documentation, where we discourage use of linked files, "Given the advanced nature of linked-file workflows, and the differences on individual systems, we're not able to help troubleshoot problems with specific setups."

    But that path above is a stored file, so it wouldn't have anything to do with linked files or the Linked Attachment Base Directory setting. For that, you would generally see Files Not Syncing, yes, but if you actually moved files outside of Zotero, then you would've just broken all the file associations on this computer and you'd have to fix that on your own by moving the files back. You shouldn't be doing anything to the data directory if you don't fully understand how it works.

    If you were at your Zotero Storage quota previously, though, files just may not have synced from the computer where you added them, and as explained on Files Not Syncing, you'd have to sync from that computer now that you have a subscription so that you can access them elsewhere.

    The Zotero data directory absolutely can't be stored in OneDrive.

    Based on everything you've said here, I would strongly suggest that you leave the data directory in the default location, move everything back to where it was, and not try to change these things further — they're in the Advanced section of the settings for a reason, and we can't help with problems created by changing them.
  • edited August 10, 2023
    @reillyperovich you didn't say how you attempted to transition to linked files. Did you use Zotfile to move the PDFs to your cloud OneDrive folder (which updates their location in the Zotero database) ?


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