Google Docs Updating error

sklein3

Google Docs Integration is enabled, but a student is continually getting these errors when attempting to add a citation:


[JavaScript Error: "Error: Only 0 translators present in cache. Resetting
at Object.init (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translators.js:85:20)
at Object.update (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translators.js:262:47)
at Object.update (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/repo.js:102:29)
at async chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/repo.js:49:6"]

[JavaScript Error: "Error: Non-fatal Google Docs Error: An error occurred while updating fields. ["Gn7cSq"]
at Object.handleResponseErrors (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:183:20)
at Object.run (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:154:25)"]

[JavaScript Error: "Error: Non-fatal Google Docs Error: An error occurred while updating fields. ["yNFSe7"]
at Object.handleResponseErrors (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:183:20)
at Object.run (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:154:25)"]

[JavaScript Error: "Error: Selected field Gn7cSq not returned from Docs backend
at Zotero.GoogleDocs.ClientAppsScript.cursorInField (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/clientAppsScript.js:420:9)
at async Object.editField (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/googleDocs.js:120:16)" {file: "[object Object]"}]

[JavaScript Error: "Error: Non-fatal Google Docs Error: An error occurred while updating fields. ["qUXIfO"]
at Object.handleResponseErrors (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:183:20)
at Object.run (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero-google-docs-integration/api.js:154:25)"]

adomasven

It's best for the person encountering the error to post here themselves. Otherwise they should follow Troubleshooting Errors in Word Processor Documents instructions.