zotero 7 bug report

birkok
Today updated to zotero version 7.0.0-beta.1641766f8bb5
then;
Shortcut key cmd+shift+C does not quick copy reference any more. Other keys works.
  • dstillman
    Can you provide a Debug ID for reproducing this?
  • birkok
    edited July 2, 2023
    here debug ID send: 529905280
  • dstillman
    That's not a Debug ID. Follow my link.
  • birkok
    edited July 2, 2023
    send new one: D1110559423
  • dstillman
    Please read the instructions I linked to. You're providing a Report ID, not a Debug ID.
  • birkok
    sorry, send new one: D1110559423
  • dstillman
    edited July 2, 2023
    There's no Quick Copy attempt logged there.
  • birkok
    But how can be? I didn't instal any app or change any key?
    It occurred just after upgrading
  • dstillman
    Did you actually reproduce the problem while logging was running? Can you try again? Please read the instructions carefully before replying.
  • birkok
    Yes:
    1. Restart with Logging Enabled...
    2. click any title and cmd+shift+C
    3. (no reference copied)
    4. submit output: D740843820
  • dstillman
    Something else on your system is likely interfering.

    You can try changing the shortcut key from the Advanced pane of the Zotero settings. You can also try Cmd-Shift-A for citation Quick Copy and provide a Debug ID for that. But as is, there's no sign that that shortcut key is making it to Zotero.
  • birkok
    1. Copy Selected Item Citations to Clipboard cmd+shift+A (works)
    2. Copy Selected Items to Clipboard cmd+shift+X (changed from C to X, works)
    3. Copy Selected Items to Clipboard cmd+shift+C (changed back to C, not working)
    4. everytime application restarted

  • dstillman
    Right, so it's almost certainly just something else on your system interfering with that shortcut.
  • birkok
    And also there is a error message in Add Ons Manager window:
    "All add-ons have been disabled by safe mode."

    It indicates the zoreto runs safe mode.
    I run regular mode, not cmd+click

    There must something wrong.
    I have remove and installed again, but it still persist.
  • dstillman
    edited July 2, 2023
    Go to the Config Editor at the bottom of the Advanced pane of the Zotero settings, search for toolkit.startup.recent_crashes, and reset it. Then restart to get out of Safe Mode. (This is a known issue in the Zotero 7 beta.)

    But I'd be surprised if that fixed anything. Cmd-Shift-A and Cmd-Shift-C work exactly the same way.
  • birkok
    Thanks,
    reseted to 0
    error message gone.

    cmd+shift+C still doesn't works
    I must use cmd+shift+X
  • dstillman
    Again, it's almost certainly something else on your system, not a problem in Zotero itself. You can test this yourself by reinstalling Zotero 6 or an older Zotero 7 beta build.
  • birkok
    Old version didn't work either.
    I must use cmd+shift+X

    Thank you
  • dstillman
    I mean, you can, or you can figure out what on your system is interfering. Obviously something else changed.
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