Cannot install Zotero Connector Firefox Win 11

Dear all,

I recently reinstalled my Win 11 System

Edition Windows 11 Pro
Version 22H2
Installed on ‎04/‎06/‎2023
OS build 22621.1848
Experience Windows Feature Experience Pack 1000.22642.1000.0

and Zotero 6.0.26. I am using Firefox 114.0.2 (64-bit).

When I navigate to https://www.zotero.org/download/connectors and click on "Install" the link is a dead end. When I check it manually it seems as if the Firefox version (last digits of the link) is not correct:
https://www.zotero.org/download/connector/dl?browser=firefox&version=5.0.110

Please can you let me know how to install connector on my System?

Thank you
  • That link is correct and works in general on Firefox 114.0.2. The version is the Connector version — nothing to do with the Firefox version.

    It's just a regular link to an XPI, so if you're having trouble, that would be some problem with your Firefox installation or network. You can always save the XPI to disk and install it through the Add-ons pane in Firefox.
  • Many thanks dstillman,

    I am not sure where I can save the XPI file. Github? Any advice is appreciated.

    Many thanks,

    Sebastian
  • The link above is to the XPI file.
  • I had the same problem and it worked for me! Thanks a lot for that hint to download the xpi file and install from the file.
    HOWEVER: for some reason i could not bring Firefox to download that file which sits behind that link; or rather the current one (https://www.zotero.org/download/connector/dl?browser=firefox&version=5.0.114). After rightclick 'Save target to...' nothing happens.
    So i had to use Edge to actually download it and then used the file with Firefox as described above.
    Many thanks,
    Bertl
  • edited April 12, 2024
    I have a new machine facing the same problem. Clicking on https://www.zotero.org/download/connector/dl?browser=firefox&version=5.0.123 is a dead end in Firefox. I tried "Save link as" in both Firefox and Edge but nothing happens.

    How can I retrieve the xpi file for manual installing it?

    Thanks for your help and best regards,

    Sebastian
  • edited April 12, 2024
    @sebabub: That's some problem with your computer or network. That link is fine.

    You can debug this on your network or try from another network and email yourself the file (or get someone else to do so).
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