Invalid username or password

dstillman · June 19, 2023

This discussion was created from comments split from: Invalid username or password.

fgz_publikationen · June 19, 2023

I have the same problem here - this is my Debug ID: D361196672

dstillman · June 19, 2023

(Please always start new threads for new issues. I've moved this to a new thread.)

You just tried too many times with the wrong username and/or password. Try again now with the correct username and password, or reset your password.

fgz_publikationen · June 20, 2023

Thanks a lot for your reply! I tried again (with the username and password with which I can log into my Zotero account without any problems in my browser), but it still says "Invalid username or password"...

dstillman · June 20, 2023

That really just means you're not entering the right username or password. If you're still having trouble, you should reset your password.