Word 2010 / Word Plugin / Zotero Integration Error
I'm getting a Firefox popup titled: "Zotero Integration Error" with the following error message: “Zotero experienced an error updating your document” when I try to cite something from within Word 2010.
I understand that Word 2010 is in beta, so please let me know if there's no support for this. It seems that others have gotten it to work.
Here's my configuration:
* Windows 7, 64-bit
* Word 2010, version 14.0.4536.1000 (32-bit) (Home and Business edition)
* Click-to-Run, version 14.0.4541.1000
* Firefox, version 3.5.7
* Zotero, version 2.0b7.6
* Zotero WinWord Integration, version 3.0a3
Problem #1: When I installed the plugin, it did not show up in the toolbar in Word 2010. I tried the "Reinstall Word Components" option in the Integration Preferences of the plugin options. That didn't work. I found a discussion on here about manually installing the plugin, so I copied a shortcut for the plugin from the Firefox profile to the Windows startup file as per the instructions I found on this site. That resolved Problem #1.
Problem #2: Now, when I try to cite something in Word 2010, I get the error message mentioned above from Firefox.
I have rebooted. I have reinstalled everything... the problem persists. I've also tried using both a shortcut and actually copying the Zotero.dot file to the Word 2010 startup folder.
Below is the Debug Output logging dump I get when I try to cite:
I submitted and got the following bugid: D1772049078
Any help would be DEEEEPLY appreciated as I am in the middle of a graduate inter-term intensive (3 units in 3 weeks).
Thanks!
Debug Output:
(3)(+0010355): Integration: Instantiating @zotero.org/Zotero/integration/application?agent=WinWord;1 for command addCitation
(4)(+0007108): Registering observer for [collection,search,share,group,bucket] in notifier with hash PH'
(5)(+0000001): SELECT itemTypeID AS id, typeName AS name FROM itemTypes WHERE display=2 ORDER BY typeName
(5)(+0000000): SELECT itemTypeID AS id, typeName AS name FROM itemTypes WHERE display=1 ORDER BY typeName
(4)(+0006856): Unregistering observer in notifier with hash 'PH'
(4)(+0028001): Registering observer for [collection,search,share,group,bucket] in notifier with hash iq'
(5)(+0000001): SELECT itemTypeID AS id, typeName AS name FROM itemTypes WHERE display=2 ORDER BY typeName
(5)(+0000000): SELECT itemTypeID AS id, typeName AS name FROM itemTypes WHERE display=1 ORDER BY typeName
I understand that Word 2010 is in beta, so please let me know if there's no support for this. It seems that others have gotten it to work.
Here's my configuration:
* Windows 7, 64-bit
* Word 2010, version 14.0.4536.1000 (32-bit) (Home and Business edition)
* Click-to-Run, version 14.0.4541.1000
* Firefox, version 3.5.7
* Zotero, version 2.0b7.6
* Zotero WinWord Integration, version 3.0a3
Problem #1: When I installed the plugin, it did not show up in the toolbar in Word 2010. I tried the "Reinstall Word Components" option in the Integration Preferences of the plugin options. That didn't work. I found a discussion on here about manually installing the plugin, so I copied a shortcut for the plugin from the Firefox profile to the Windows startup file as per the instructions I found on this site. That resolved Problem #1.
Problem #2: Now, when I try to cite something in Word 2010, I get the error message mentioned above from Firefox.
I have rebooted. I have reinstalled everything... the problem persists. I've also tried using both a shortcut and actually copying the Zotero.dot file to the Word 2010 startup folder.
Below is the Debug Output logging dump I get when I try to cite:
I submitted and got the following bugid: D1772049078
Any help would be DEEEEPLY appreciated as I am in the middle of a graduate inter-term intensive (3 units in 3 weeks).
Thanks!
Debug Output:
(3)(+0010355): Integration: Instantiating @zotero.org/Zotero/integration/application?agent=WinWord;1 for command addCitation
(4)(+0007108): Registering observer for [collection,search,share,group,bucket] in notifier with hash PH'
(5)(+0000001): SELECT itemTypeID AS id, typeName AS name FROM itemTypes WHERE display=2 ORDER BY typeName
(5)(+0000000): SELECT itemTypeID AS id, typeName AS name FROM itemTypes WHERE display=1 ORDER BY typeName
(4)(+0006856): Unregistering observer in notifier with hash 'PH'
(4)(+0028001): Registering observer for [collection,search,share,group,bucket] in notifier with hash iq'
(5)(+0000001): SELECT itemTypeID AS id, typeName AS name FROM itemTypes WHERE display=2 ORDER BY typeName
(5)(+0000000): SELECT itemTypeID AS id, typeName AS name FROM itemTypes WHERE display=1 ORDER BY typeName
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Here's what I did:
1) restart firefox
2) clear debug log
3) go to Word 2010
4) attempt to insert a citation
--> error occurs
5) clicked on "submit to zotero server" in zotero preferences on the "advanced" tab.", then grabbed the reported bugid for my last post...
Thanks.
Report ID:744544107
Thanks!
Thanks.
Just upgraded to Zotero 2.0rc2... Same problem...
Any new developments or thoughts?
Thanks