Zotero won't open after installation
Zotero was working on my Mac but now it will not open after reinstalling. I have latest Venture 13.2.1 Here is the report
Translated Report (Full Report Below)
-------------------------------------
Incident Identifier: 3B407885-8E75-420E-8EB9-D7086DEE4826
CrashReporter Key: 2B6F1E26-708C-E3C9-9607-C54281C0E8C7
Hardware Model: Mac14,10
Process: zotero [31438]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.26 (6.0.26)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.zotero.zotero [12992]
Date/Time: 2023-06-08 13:42:16.1525 -0700
Launch Time: 2023-06-08 13:42:16.1339 -0700
OS Version: macOS 13.2.1 (22D68)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: ROSETTA 0
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7ffe70524 0x7ff7ffe6c000 + 17700
1 runtime 0x7ff7ffe89850 0x7ff7ffe6c000 + 120912
2 runtime 0x7ff7ffe89240 0x7ff7ffe6c000 + 119360
3 runtime 0x7ff7ffe7f1bc 0x7ff7ffe6c000 + 78268
4 runtime 0x7ff7ffe6f7b0 0x7ff7ffe6c000 + 14256
5 ??? 0x3 ???
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000022 x1: 0x0000000000000000 x2: 0x00007ff7ffe9d311 x3: 0x0000000000000800
x4: 0x00007ff7ffe984ce x5: 0x0000000000000000 x6: 0x000000000000002c x7: 0x0000000000000000
x8: 0x00007ff7ffea7000 x9: 0x0000000000000000 x10: 0x00000d5500000000 x11: 0x0000000000000010
x12: 0x0000000000000078 x13: 0x000000000000001e x14: 0x00007ff7ffe8f980 x15: 0x0000000000000021
x16: 0x0000000000000209 x17: 0x0000000305b59ad7 x18: 0x0000000305b5a09b x19: 0x00007ff7ffe9d311
x20: 0x00007ff7ffe9d311 x21: 0x0000000000000063 x22: 0x00007ff7ffe97e9f x23: 0x0000000305b59c00
x24: 0x0000000108bb62e0 x25: 0x0000000000000248 x26: 0x0000000000000009 x27: 0x0000000200f78090
x28: 0x0000000000000001 fp: 0x0000000305b59b90 lr: 0x00007ff7ffe89914
sp: 0x0000000305b59b70 pc: 0x00007ff7ffe70524 cpsr: 0x40001000
far: 0x0000000108c0c000 esr: 0x56000080 Address size fault
Binary Images:
0x7ff7ffe6c000 - 0x7ff7ffe9bfff runtime (*) /usr/libexec/rosetta/runtime
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
EOF
Translated Report (Full Report Below)
-------------------------------------
Incident Identifier: 3B407885-8E75-420E-8EB9-D7086DEE4826
CrashReporter Key: 2B6F1E26-708C-E3C9-9607-C54281C0E8C7
Hardware Model: Mac14,10
Process: zotero [31438]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.26 (6.0.26)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.zotero.zotero [12992]
Date/Time: 2023-06-08 13:42:16.1525 -0700
Launch Time: 2023-06-08 13:42:16.1339 -0700
OS Version: macOS 13.2.1 (22D68)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: ROSETTA 0
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7ffe70524 0x7ff7ffe6c000 + 17700
1 runtime 0x7ff7ffe89850 0x7ff7ffe6c000 + 120912
2 runtime 0x7ff7ffe89240 0x7ff7ffe6c000 + 119360
3 runtime 0x7ff7ffe7f1bc 0x7ff7ffe6c000 + 78268
4 runtime 0x7ff7ffe6f7b0 0x7ff7ffe6c000 + 14256
5 ??? 0x3 ???
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000022 x1: 0x0000000000000000 x2: 0x00007ff7ffe9d311 x3: 0x0000000000000800
x4: 0x00007ff7ffe984ce x5: 0x0000000000000000 x6: 0x000000000000002c x7: 0x0000000000000000
x8: 0x00007ff7ffea7000 x9: 0x0000000000000000 x10: 0x00000d5500000000 x11: 0x0000000000000010
x12: 0x0000000000000078 x13: 0x000000000000001e x14: 0x00007ff7ffe8f980 x15: 0x0000000000000021
x16: 0x0000000000000209 x17: 0x0000000305b59ad7 x18: 0x0000000305b5a09b x19: 0x00007ff7ffe9d311
x20: 0x00007ff7ffe9d311 x21: 0x0000000000000063 x22: 0x00007ff7ffe97e9f x23: 0x0000000305b59c00
x24: 0x0000000108bb62e0 x25: 0x0000000000000248 x26: 0x0000000000000009 x27: 0x0000000200f78090
x28: 0x0000000000000001 fp: 0x0000000305b59b90 lr: 0x00007ff7ffe89914
sp: 0x0000000305b59b70 pc: 0x00007ff7ffe70524 cpsr: 0x40001000
far: 0x0000000108c0c000 esr: 0x56000080 Address size fault
Binary Images:
0x7ff7ffe6c000 - 0x7ff7ffe9bfff runtime (*)
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
EOF
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dstillmanDelete Zotero from Applications, restart your computer, and reinstall from the download page.