Any effort to import a reference in Word was a failure

This discussion was created from comments split from: Formatting Issue.
  • Hello, I have a similar issue with @kbellamy21. Until today i was using zotero for bibliography in word docs. however from today any effort to import a reference was a failure initially. after a few hours opening word was a torture
    i deleted zotero and reinstalled it. i saw in other posts that accepting track changes could have been helpful, but I am not allowed to.
    i tried to deactivate automate syncing from word and the situation was improved. however, since the moment i "refresh" to manually inform the citations, the issue came back.
    I am a Windows User with version Zotero 6.0.26 and Microsoft® Excel® for Microsoft 365 MSO (Version 2304 Build 16.0.16327.20200) 64 bit

    Thanks,
    Dimitris
  • edited June 7, 2023
    (Please start new threads for new issues. I've moved this to a new thread.)

    You haven't actually explained what the problem is. You'll need to do so, in your own words.

    (Also I'm not sure why you're mentioning Excel?)
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