Unable to Sync
I am having a problem fulling syncing my zotero account and my computer.
Occasionally I will get am error; error code 499839854.
Otherwise, the syncing process hangs, I've let is sit for over seven hours attempting to sync. The progress bar reads; Progress: 26%, Downloads: none, Uploads: 228,980 KB remaining (1/2 files). It always hangs on this file.
I would appreciate any assistance correcting this issue. Please let me know any other information that I can provide.
Occasionally I will get am error; error code 499839854.
Otherwise, the syncing process hangs, I've let is sit for over seven hours attempting to sync. The progress bar reads; Progress: 26%, Downloads: none, Uploads: 228,980 KB remaining (1/2 files). It always hangs on this file.
I would appreciate any assistance correcting this issue. Please let me know any other information that I can provide.
I generated a Debug ID, the output number is D1790456223.
I didn't receive any errors, but the sync hung at 0% and 229,894 KB remaining. I let it run overnight for seven hours without it making any progress. The most I have ever been able to sync is 5%, after which it similarly hangs.
It's unlikely that there's much here to fix in Zotero—the transfer is likely either ongoing or timing out.