web of science and zotero don't work together

Hi:
I'm having problems applying zotero to save paper entries on web of science, the grey sample icon in the browser expansion bar is displayed, but the entries are not saved properly, it tells me that it failed and is forced to save a snapshot of the page.
I especially hope that this problem can be solved, sincere thanks
An error occurred while saving with Web of Science Nextgen. Instead, try saving with Save as Webpage.
使用 Web of Science Nextgen 保存时发生错误。改为尝试用 Save as Webpage 保存。
ID: 1585593682
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