urgent-help making a bibliography from word on windows

i have just switched from endnote to zotero. i built my library and added all the references to the document. However, i cannot figure out how to get a bibliography? the support says to right click and select “Create Bibliography from Selected Item(s)…”. this is not an option on my right click. i get regular word right click options. please help. this grant is due today!!! i never thought this would be the hard part.
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