957207288 & 1606640928 - cannot verify sync
Everything worked yesterday. After having an error with "verify sync" at a different computer I tried to "verify sync" on this computer, which then led to the same error. These computers are connected to different networks.
Changed to password of the cloud provider without effect.
Reset network drivers without effect.
To my knowledge no proxies are used.
Passing through a VPN leads to the same error.
solutions?
------ 957207288 ------
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "Error connecting to server. Check your Internet connection."]
[JavaScript Error: "Error connecting to server. Check your Internet connection."]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "Error connecting to server. Check your Internet connection."]
[JavaScript Error: "Error connecting to server. Check your Internet connection."]
[JavaScript Error: "Error connecting to server. Check your Internet connection."]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "loader is undefined" {file: "resource://zotero/loader.jsm" line: 451}]
load@resource://zotero/loader.jsm:451:7
anonymous@chrome://zotero/content/bindings/preferences-win.xml line 768 > Function:3:1
_fireEvent@chrome://zotero/content/bindings/preferences-win.xml:769:24
prefwindow_XBL_Constructor@chrome://zotero/content/bindings/preferences-win.xml:646:13
[JavaScript Error: "Request timed out"]
[JavaScript Error: "WebDAV verification failed"]
version => 6.0.26, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-GB, appName => Zotero, appVersion => 6.0.26, extensions => ZotFile (5.1.2, extension), Mdnotes for Zotero (0.2.3, extension), MarkDBConnect (0.0.24, extension), Zotero LibreOffice Integration (6.0.4.SA.6.0.26, extension), Zotero Word for Windows Integration (6.0.3.SA.6.0.26, extension), Better BibTex for Zotero (6.7.78, extension)
-------------------------------------------------------------------
On my other computer, with the same sync settings, I get this error:
------ 1606640928 ------
[JavaScript Error: "WebDAV verification failed"]
[JavaScript Error: "Request timed out"]
[JavaScript Error: "WebDAV verification failed"]
[JavaScript Error: "Request timed out"]
[JavaScript Error: "WebDAV verification failed"]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "Request timed out"]
[JavaScript Error: "WebDAV verification failed. Verify your file sync settings in the Sync pane of the Zotero preferences."]
[JavaScript Error: "WebDAV verification failed. Verify your file sync settings in the Sync pane of the Zotero preferences."]
[JavaScript Error: "Request timed out"]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "WebDAV verification failed"]
version => 6.0.26, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-GB, appName => Zotero, appVersion => 6.0.26, extensions => Zotero LibreOffice Integration (6.0.4.SA.6.0.26, extension), Zotero Word for Windows Integration (6.0.3.SA.6.0.26, extension), Better BibTex for Zotero (6.7.78, extension)
Changed to password of the cloud provider without effect.
Reset network drivers without effect.
To my knowledge no proxies are used.
Passing through a VPN leads to the same error.
solutions?
------ 957207288 ------
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "Error connecting to server. Check your Internet connection."]
[JavaScript Error: "Error connecting to server. Check your Internet connection."]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "Error connecting to server. Check your Internet connection."]
[JavaScript Error: "Error connecting to server. Check your Internet connection."]
[JavaScript Error: "Error connecting to server. Check your Internet connection."]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "loader is undefined" {file: "resource://zotero/loader.jsm" line: 451}]
load@resource://zotero/loader.jsm:451:7
anonymous@chrome://zotero/content/bindings/preferences-win.xml line 768 > Function:3:1
_fireEvent@chrome://zotero/content/bindings/preferences-win.xml:769:24
prefwindow_XBL_Constructor@chrome://zotero/content/bindings/preferences-win.xml:646:13
[JavaScript Error: "Request timed out"]
[JavaScript Error: "WebDAV verification failed"]
version => 6.0.26, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-GB, appName => Zotero, appVersion => 6.0.26, extensions => ZotFile (5.1.2, extension), Mdnotes for Zotero (0.2.3, extension), MarkDBConnect (0.0.24, extension), Zotero LibreOffice Integration (6.0.4.SA.6.0.26, extension), Zotero Word for Windows Integration (6.0.3.SA.6.0.26, extension), Better BibTex for Zotero (6.7.78, extension)
-------------------------------------------------------------------
On my other computer, with the same sync settings, I get this error:
------ 1606640928 ------
[JavaScript Error: "WebDAV verification failed"]
[JavaScript Error: "Request timed out"]
[JavaScript Error: "WebDAV verification failed"]
[JavaScript Error: "Request timed out"]
[JavaScript Error: "WebDAV verification failed"]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "Request timed out"]
[JavaScript Error: "WebDAV verification failed. Verify your file sync settings in the Sync pane of the Zotero preferences."]
[JavaScript Error: "WebDAV verification failed. Verify your file sync settings in the Sync pane of the Zotero preferences."]
[JavaScript Error: "Request timed out"]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "WebDAV verification failed"]
version => 6.0.26, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-GB, appName => Zotero, appVersion => 6.0.26, extensions => Zotero LibreOffice Integration (6.0.4.SA.6.0.26, extension), Zotero Word for Windows Integration (6.0.3.SA.6.0.26, extension), Better BibTex for Zotero (6.7.78, extension)
Hope this helps, and thanks!
Zotero debug:
D1918888015
I tried to follow the Zotero Connect, not sure if I did it correctly, but:
D1989500440
(3)(+0056169): Connector_Browser: onActivated for https://forums.zotero.org/discussion/104822/957207288-1606640928-cannot-verify-sync#latest
(3)(+0003996): Connector_Browser: onActivated for https://www.zotero.org/support/debug_output
(3)(+0005609): Connector_Browser: onActivated for https://forums.zotero.org/discussion/104822/957207288-1606640928-cannot-verify-sync#latest
(3)(+0011958): Connector_Browser: onActivated for https://www.zotero.org/support/debug_output
Thanks for the help!