Unable to sync to Webdav on iOS, works fine in Windows/Mac clients

dcbuchan
I've tried everything I can find on the forums to fix this issue. Has worked for me in the past, then stopped.

Webdav setup using http:// address.

Get the error Unable to connect to the network. Please try again.

DEBUG ID is D1262085069
  • dstillman
    The Internet connection appears to be offline.
    That's all we can tell you.
  • dcbuchan
    Thanks. However completely incorrect.
  • dcbuchan
    I've managed to fix this.

    Go into IOS Settings for Zotero and enable Local Network. Was an immediate fix for me.

    Explains why internet is appearing to be offline. IOS is blocking the local network access.
  • dstillman
    To clarify for others, that's Settings → Privacy & Security → Local Network → Zotero, after you've tried to connect to a local address (e.g., 192.168.x.x) within the Zotero app.
  • dcbuchan
    Yes, that will do it. You can also search for Zotero directly in Settings, and then click Zotero to get to that setting.
  • dstillman
    edited April 6, 2023
    Also, to clarify, this should only happen if you said "Don't Allow" when prompted by the system or if you allowed but later disabled the permission in the prefs. iOS doesn't just block an app's local network access without warning.
Sign In or Register to comment.