Save to Zotero on iOS error

urherken · April 4, 2023

I have opened a journal page as PDF in Safari on iPhone. I can save that PDF to Files without problems.
Tapping on Zotero (from the share options) however results in a message “An error occurred. Please try again.” Repeated attempts do not change that.
Using 1.0.11 Build 3 on iOS 16.3.1

dstillman · April 4, 2023

We always need an example URL.

dstillman · April 4, 2023

Though what do you mean by "opened a journal page as PDF"? Meaning you're converting the webpage to PDF, or you're clicking on the PDF link?

On both desktop and iOS, you would want to just save to Zotero from the article page, and Zotero will automatically download the PDF if you have access to it.

urherken · April 4, 2023

I clicked on the PDF link. Accessed the article via Google Scholar where it showed the PDF as available in [brackets] but Zotero doesn’t “see” it. https://scholar.google.com/scholar_lookup?journal=Pediatr+Crit+Care+Med&title=Pediatric+severe+sepsis:+current+trends+and+outcomes+from+the+Pediatric+Health+Information+Systems+database&author=A+Ruth&author=C+E+McCracken&author=J+D+Fortenberry&author=M+Hall&author=H+K+Simon&volume=15&issue=09&publication_year=2014&pages=828-838&pmid=25226500&;

So I followed that link. (Twice). I did it a third time to provide you with the URL, and now saving to Zotero worked (of course). (Just in case, here’s the link: http://intensivo.sochipe.cl/subidos/catalogo3/Sepsis Severa Pediatrica y bases de datos PCCM 2014.pdf)