Zotero experienced an error updating your document

edited March 23, 2023
Hi developers,
When I inserted a citation in Word(MacOS 11.7.4, Word version 16.71), the window popped up saying"Zotero experienced an error updating your document." I've searched lots of answers for this problem and tried to fix it by myself, but nothing helped.
Here is the report ID: 2084453262.
I also recorded a video of my screen with google drive link: https://drive.google.com/file/d/1plZVaVQqIK1rvpWs01h_aX1WmRyCQctO/view?usp=sharing
Thank you!
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